Центр Помощи
| Level | Level Name | Experience | Retention Points* | Ratio |
| 1. | COMMON | 250 | 0 | 1 |
| 2. | UNCOMMON | 4,000 | 0 | 1 |
| 3. | EPIC | 12,000 | 0 | 1 |
| 4. | LEGENDARY | 25,000 | 3,000 | 1 |
| 5. | MASTER | 35,000 | 7,000 | 1 |
| 6. | GRANDMASTER | 50,000 | 15,000 | 1 |
| 7. | LORD | 100,000 | 25,000 | 1 |
Experience Points and Loyalty Points
*Experience points are an important component of our loyalty program that you need to accumulate to maintain your level.
How it works:
- To stay at your current level, you must collect a certain number of experience points within a thirty-day period.
- If the required number of experience points is not obtained, your level will automatically be lowered to the previous one.
Bet Conversion:
- 1 experience point = 1 EUR of bets in games. This means that every bet placed in our casino earns you experience points.
How to earn experience points and loyalty points?
- You can earn experience points and loyalty points for every bet made in our casino.
- Points depend on the amount of your bet.
How can you use experience points and loyalty points?
- Points can be spent on bonuses and merchandise in our store.
- Points can also be used to participate in special tournaments.
Access to privileges and personalized offers:
Level 1: COMMON
- 24/7 support
- Weekly bonus
- Participation in tournaments with free spins
- Daily withdrawal limit: up to 150 EUR / 8,000 KZT per day
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Level 2: UNCOMMON (experience from 250 to 4000)
- 24/7 support
- Weekly bonus
- Participation in tournaments
- Participation in the bonus program
- Weekly Cashback: 5%
- Birthday gift: 10 EUR
- Level-up bonus: 20 FS
- Daily withdrawal limit: up to 800 EUR / 400,000 KZT per day
- Weekly withdrawal limit: up to 3000 EUR / 1,600,000 KZT per week
- Monthly withdrawal limit: up to 7000 EUR / 3,700,000 KZT per month
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Level 3: EPIC (experience from 4000 to 12000)
- 24/7 support
- Weekly bonus
- Participation in tournaments
- Participation in the bonus program
- Receive Loot Box
- Exchange Coins for merchandise in the market
- Weekly Cashback: 7%
- Level-up bonus: 30 FS
- Daily withdrawal limit: up to 2000 EUR / 1,000,000 KZT per day
- Weekly withdrawal limit: up to 7000 EUR / 3,700,000 KZT per week
- Monthly withdrawal limit: up to 20000 EUR / 10,500,000 KZT per month
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Level 4: LEGENDARY (experience from 12000 to 25000, retention points 3000)
- 24/7 support
- Weekly bonus
- Participation in tournaments
- Participation in the bonus program
- Receive Loot Box
- Additional bonuses based on gaming activity (upon request)
- Accelerated withdrawals
- Exchange Coins for merchandise in the market
- Weekly Cashback: 8%
- Birthday gift: 50 EUR
- Level-up bonus: 40 FS
- Daily withdrawal limit: up to 4000 EUR / 2,100,000 KZT per day
- Weekly withdrawal limit: up to 15000 EUR / 8,000,000 KZT per week
- Monthly withdrawal limit: up to 30000 EUR / 16,000,000 KZT per month
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Level 5: MASTER (experience from 25000 to 35000, retention points 7500)
- 24/7 support
- Weekly bonus
- Participation in tournaments
- Participation in the bonus program
- Receive Loot Box
- Additional bonuses based on gaming activity (upon request)
- Accelerated withdrawals
- Exchange Coins for merchandise in the market
- Priority updates on new releases and personal promotions
- Weekly Cashback: 9%
- Birthday gift: 200 EUR
- Level-up bonus: 60 FS + 60 EUR
- Daily withdrawal limit: up to 5000 EUR / 2,600,000 KZT per day (individual limits discussed)
- Annual New Year's gift from the platform
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Level 6: GRANDMASTER (experience from 35000 to 50000, retention points 15000)
- 24/7 VIP support
- Weekly bonus
- Participation in tournaments
- Participation in the bonus program
- Receive Loot Box
- Additional bonuses based on gaming activity (upon request)
- Accelerated withdrawals
- Personal manager
- Exchange Coins for merchandise in the market
- Priority updates on new releases and personal promotions
- Weekly Cashback: 9%
- Birthday gift: 300 EUR
- Level-up bonus: 70 FS + 70 EUR
- Daily withdrawal limit: up to 7000 EUR / 3,700,000 KZT per day (individual limits discussed)
- Individual gifts in the form of platform merchandise
- Annual New Year's gift from the platform
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Level 7: LORD (experience from 50000+, retention points 15000)
- 24/7 VIP support
- Weekly bonus
- Participation in tournaments
- Participation in the bonus program
- Receive Loot Box
- Additional bonuses based on gaming activity (upon request)
- Accelerated withdrawals
- Personal manager
- Exchange Coins for merchandise in the market
- Priority updates on new releases and personal promotions
- Weekly Cashback: 10%
- Birthday gift: 400 EUR
- Level-up bonus: 100 FS + 80 EUR
- Daily withdrawal limit: up to 7000 EUR / 3,700,000 KZT per day (individual limits discussed)
- Participation in prize draws
- Annual New Year's gift from the platform